About

Whether you term yourself a call centre, contact centre, customer service centre, relationship or multi-media centre or anything else for that matter, or even depending where you are domiciled, and spell it ‘center’ or ‘centre’, Call Centre a2z is for you.

This is the site dedicated to everything call centres and customer service and will support you with your drive for operational excellence. The site covers operational effectiveness for front-office and back-office.

The home for call centres, everything you will ever need to implement, develop, improve, lead, support and consult in call centres.

Developed by award winning call centre executives to bring you a knowledge bank of information and toolkit resources, for you to download and use in their original format, MS Word, Excel and more - view more.

Ever needed a ready-made solution, needed quick wins and quick results or ever moved company and wish you had brought this & that along with you? Well CCa2z is just for you, designed by call centre experts, for you, the call centre profession - why reinvent the wheel?

CCa2z also recognises that the phenomenal growth in the call centre sector across the globe has created its own skills shortage.

CCa2z was designed in response to a global thirst for knowledge, information and resources within the call centre profession.

Capabilities
  • Desktop Display
    • Brand Integrations
      Yes No
    • Sponsored Posts
      Yes No
    • Native Ads
      Yes No
    • High-Impact (Takeovers, Billboards, Overlays, Sliders, Skins)
      Yes No
    • Rich Media (Expandable & Non-Expandable)
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  • Social
  • Mobile Display
    • Mobile Rich Media (Including Interstitials & Expandables)
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    • Tablet Traffic
      Yes No
    • Native & Custom Mobile Executions
      Yes No
    • Requires SDK Integration
      Yes No
  • Email
  • Desktop Display, Social, Mobile Display, Email
  • CPM
  • Web Publisher
  • Headline:
    Call Centre a2z
  • Self / Managed Service:
    Managed Service
  • Industries
    Education, Energy and Utilities, Entertainment, Financial Services, Health & Beauty, Healthcare, Non-Profit, Technology, Telecommunications, eCommerce
  • Key Differentiator
    Do you want to be involved in something different? We are of the firm belief that CCa2z will become an integral part of your marketing mix. Directory (register to join) - Join the suppliers directory listing and association with the subject resource when the subject is selected – free of charge to suppliers (more info) Advertising (register to join) banners are available which will be displayed, on every subject and page of the encyclopedia (more info) Sponsorship (register to join) - is available for encyclopedia categories, with banner being displayed on every page of the category’s subjects (more info) Media Pack - Market on Call Centre a2z CCa2z the online encyclopedia will contain EVERYTHING for Call Centres. The goal is; For the compilation of the finest and Most extensive collection of call centre knowledge and Ready to use toolkits available on the web. Suppliers We feel CCa2z will be the place to market and for suppliers to be associated and listed in the encyclopedia which will; Enhance your brand and make them fully accessible to all our visitors. Use as a powerful and effective medium to build and maintain brand awareness. Why Market with Us? CCa2z will be the: Education point for key influencers of today and tomorrow, and the Reference point for key decision makers. We believe our USPs are clear: To provide unique toolkit resource content to attract and retain a revisiting audience. To develop an online learning experience with our unique encyclopedia of content, covering every branch of call centres. We believe certain key players in the call centre supply chain can complement our portfolio of resources. Key elements of our design are the resources available for each subject: Knowledge Bank White Papers Case Studies News Toolkits (spread-sheets, charts and templates) Suppliers (call centre supply chain) Site users will want options and choices whether to undertake a service activity in-house or bring in a service provider. When they are researching technology articles in knowledge bank they will need to know who the key suppliers are. Directory Directory listings are free. Users can search by CCa2z subject, your expertise & country. When users select a subject one of the available subject resources are suppliers. Suppliers get to choose the category of subjects they can be associated with – they will then appear in the subject's resource as a supplier– see position below (green band). If you are an advertiser you will move towards the top of the supplier directory listings. Register to join ‘suppliers directory’ Advertising Advertising banners are available on the right hand margin and header - see position (green band) The top right-hand margin banner also displays on the header Position of banners rotate on page refresh – changing to a new header If maximum right-hand banners are exceeded, banner visibility rotates on refresh The banner and header are displayed on every page of the encyclopedia Advertisers also move towards the top of the subject supplier listings they have selected in the free directory Opportunities also exist for suppliers to appear on homepage; Editorial feature boxes Featured news and events Product feature or launches Sponsorship Subjects can be sponsored by suppliers. We are seeking best in class sponsors, who in turn wish to be part of the compilation of the finest and most extensive collection of call centre knowledge, tools and insight available on the web. By choosing categories of subjects, the sponsor will appear on every subject page – which covers a number of resources; Knowledge Bank White Papers Case Studies News Toolkits (spread-sheets, charts and templates) Suppliers (call centre supply chain) Once a subject resource has been selected – a knowledge bank item, white paper or toolkit – the sponsor details will appear on each of the pages. View of subject resources, followed by ‘subject sponsored by…’ - in the larger view - see position (green band) Opportunities also exist for suppliers to appear on homepage; Editorial feature boxes Featured news and events Product feature or launches Find out about CCa2z Find out how to use CCa2z
Site Traffic
  • 29714018 Global Rank
  • 2154608
    India
  • 86 Estimated Visits
Powered by
Alexa Traffic Data
Global Rank 6,305,895
82,570
United States Rank 111,511
175,755
United States Page Views 76.1%
19.7%
Top Countries
Top Search Keywords
  • Instruments and Supplies
  • Laboratory Automation and Robotics
CCa2z advertising reaches 86 visitors across desktop and mobile web, in countries such as . Pricing models they offer are CPM on channels such as Display, Social, Mobile, Email Advertising on CCa2z will allow you to reach consumers in industries or verticals such as Education, Healthcare, Health & Beauty, Energy and Utilities, Technology, Entertainment, eCommerce, Non-Profit, Telecommunications, Financial Services.

They have 1 advertising & marketing contacts listed on Kochava.

CCa2z works with Advertising technology companies such as Google Adsense, Google Adsense Asynchronous, eXelate, DoubleClick.Net, Neustar AdAdvisor, Rocket Fuel, Dstillery, Drawbridge, Index Exchange, Google AdSense Integrator, The Trade Desk, Eyeota, AppNexus, Walmart, Media Innovation Group, BlueKai, BlueKai DMP.