International-Customer-Management-Institute-Advertising-Reviews-Pricing

The International Customer Management Institute (ICMI) provides professional services like training, certification, consulting, and networking through online and event activities for customer management professionals – from frontline agents to executives – who wish to improve customer experiences and increase efficiencies at every level of the contact center.

Specialties
Call Center Training (On-Site, Regional, Virtual, Symposiums), Call Center Consulting, Call Center Conferences (ACCE, Call Center Demo), Call Center Research (Articles, Blogs, Q & A, Webinars, etc.), Call Center Certification (CIAC, Site Certification)

Capabilities
  • Desktop Display
    • Brand Integrations
      Yes No
    • Sponsored Posts
      Yes No
    • Native Ads
      Yes No
    • High-Impact (Takeovers, Billboards, Overlays, Sliders, Skins)
      Yes No
    • Rich Media (Expandable & Non-Expandable)
      Yes No
  • Desktop Display
  • CPM
  • Web Publisher
  • Headline:
    Publisher
  • Key Differentiator
    Also known as the International Customer Management Institute (ICMI), we are the leading global provider of performance improvement resources for customer management professionals – from frontline agents to executives. Since 1985, ICMI has helped more than 50,000 organizations in 167 countries improve customer experiences and increase efficiencies at every level of the contact center. Through training, events, certification, consulting, and informational resources, ICMI’s experienced and dedicated team of industry insiders, trainers, and consultants are committed to helping you raise the strategic value of your contact center, optimize your operations and improve your customer service. As an organization serving contact centers globally, we have dedicated offices in Colorado in the US, London and Tokyo. Our London office brings the Europe region specialized events and services including: Customer Contact Expo, the European Call Centre & Customer Service Awards, Top 50 Companies for Customer Service – a mystery shopping benchmarking program – and the leading UK contact center site: callcentre.co.uk. Our Tokyo office brings the following events and services to Japan: Call Center CRM Demo & Conference (Tokyo & Osaka), ICMI Training and icmi.jp. Come join our active community and find out how ICMI can add value to your contact center and more importantly, your customer. ICMI is a part of UBM. UBM plc is a global events-led marketing services and communications company. We help businesses do business, bringing the world’s buyers and sellers together at events and online, as well as producing and distributing news and specialist content. Our 5,500 staff in more than 30 countries are organised into expert teams which serve commercial and professional communities, helping them to do business and their markets to work effectively and efficiently.
  • Owned / Operated Properties
    icmi.com
Contacts
PERSON
ROLE
CONTACT INFO & EMAIL
ACTIONS
John Tatusko
121 South Tejon Street, Suite 1100 Colorado Springs, CO 80903
Event and Digital Sales Directo
Site Traffic
  • 742949 Global Rank
  • 302345
    United States
  • 103k Estimated Visits
Traffic Sources
  • Search
    75.04%
  • Direct
    19.49%
  • Referrals
    3.86%
  • Social
    1.60%
  • Mail
    0.00%
  • Display
    0.00%
Geography Breakdown
  • United States
    36.28%
  • India
    10.83%
  • Netherlands
    6.84%
  • Canada
    2.82%
  • Philippines
    2.62%
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Reviews
Online Marketing Manager
Jun 15, 2018
San Francisco
Desktop Display, Mobile Video, Connected TV, Best Pricing
Review of Advertising on International Customer Management Institute, they have a Rate Card Cost and Pricing Models of CPM with ad inventory in countries such as United States, India, Netherlands, Canada, Philippines. Great at targeting and inventory is accessible in programmatic ad exchanges. Will use them again whenever I am looking for a Managed Service and Self-Service solution of Web Publisher.
Online Marketing Manager
Jun 16, 2018
San Francisco
Desktop Display, Mobile Video, Connected TV, Best Pricing
Review of Advertising on International Customer Management Institute, they have a Rate Card Cost and Pricing Models of CPM with ad inventory in countries such as United States, India, Netherlands, Canada, Philippines. Great at targeting and inventory is accessible in programmatic ad exchanges. Will use them again whenever I am looking for a Managed Service and Self-Service solution of Web Publisher.
Online Marketing Manager
Jun 17, 2018
San Francisco
Desktop Display, Mobile Video, Connected TV, Best Pricing
Review of Advertising on International Customer Management Institute, they have a Rate Card Cost and Pricing Models of CPM with ad inventory in countries such as United States, India, Netherlands, Canada, Philippines. Great at targeting and inventory is accessible in programmatic ad exchanges. Will use them again whenever I am looking for a Managed Service and Self-Service solution of Web Publisher.
Files
Creatives
International Customer Management Institute advertising reaches 103k visitors across desktop and mobile web, in countries such as United States, India, Netherlands, Canada, Philippines. Pricing models they offer are CPM on channels such as Display Advertising on International Customer Management Institute will allow you to reach consumers in industries or verticals such as .

They have 1 advertising & marketing contacts listed on Thalamus.